Appearance

Stock Sync ​

Palmetrics can sync stock levels across all your connected integrations in real time as sales happen, preventing overselling across your channels.

How it works ​

When a sale is made on one platform, Palmetrics automatically updates the available stock on all other connected platforms so your inventory stays accurate everywhere.

For example, if you sell on both Takealot and Shopify and a customer buys a product on Shopify, Palmetrics will reduce the available stock on Takealot accordingly. This happens automatically — you don't need to manually adjust stock on each platform.

Stock source of truth ​

When using stock sync, one of your channels must be designated as your stock source of truth. This is the platform where you make all stock adjustments — such as adding new inventory or correcting stock levels.

Stock changes made on the source of truth channel are synced to all other connected channels. However, manual stock adjustments made on other channels (not triggered by orders) will be ignored to prevent conflicts.

Use Palmetrics as your source of truth

You can also use Palmetrics itself as your stock source of truth, giving you centralised control over inventory without needing to manage stock through any specific channel. See Using Palmetrics as an Inventory Manager for details.

Why use it? ​

  • Prevent overselling — Without stock sync, selling the same product across multiple channels risks accepting orders you can't fulfil. Stock sync keeps all your platforms in agreement.
  • Save time — No need to manually update stock levels on each platform after every sale, return, or stock adjustment.
  • Centralised view — Monitor your stock levels across all channels from the Palmetrics dashboard.

Supported platforms ​

Stock sync works across all integrations connected to your Palmetrics account, including Takealot, Shopify, Amazon, and WooCommerce.

Don't worry, it doesn't start syncing anything until you ask us to enable it.

How to enable ​

To set this up, please contact us using the in-app chat, email at support@palmetrics.co.za, or call +27 87 0125 689 to enable this for you.

Pricing ​

The stock sync feature is currently free to use but will become a paid feature in the future. We'll communicate the pricing to you when it is available and give you notice in advance.

See also ​

  • Cost Sync — Automatically pull product costs from your connected integrations